Privacy Policy
Fallsview Casino Resort is committed to protecting your personal data, online safety, and overall experience at our physical resort or through our Ontario-licensed online casino platform.
Collection of Personal Data
When you create an account with us or engage in various activities on-site or online, we may collect the following types of information:
- Contact details such as name
- Date of birth and age verification for gaming purposes
- Transaction records including deposits, withdrawals, and game history
- Device information such as browser type, device operating system, IP addresses
We use this data to fulfill various business needs:
- To verify your age and identity for responsible gaming practices
- To maintain account security through secure login features and password management
- To manage transactions including deposits, withdrawals, and game results
- To personalize promotions, offers, or events based on your preferences
Data Protection
Fallsview Casino Resort takes data protection seriously. We employ a range of measures to safeguard the confidentiality, integrity, and availability of personal information:
- Secure servers for storing sensitive data including encryption methods to prevent unauthorized access
- Limited access controls for authorized personnel only
- Compliance with industry standards such as GDPR and PCI-DSS
Use of Cookies
Like many websites, we use cookies to enhance user experience and provide essential functions. Our usage includes:
- Session management and login functionality
- Personalization features based on preferences or browsing history
- Security measures for protecting against malicious attacks
To ensure transparency regarding our cookie practices, you can view our detailed Cookie Policy below.
Responsible Gaming
Fallsview Casino Resort is dedicated to responsible gaming practices. We:
- Provide information about problem gaming and support services through the Ontario Lottery Corporation (OLG)
- Offer tools for self-exclusion from play at land-based casinos in Ontario and online casino platforms subject to approval of player requirements
