Responsible gambling

At Fallsview Casino Resort, we prioritize responsible gaming and provide a range of tools and resources to help you play safely.

Self-Exclusion:

If you feel that your gaming habits are becoming problematic, you can self-exclude from our online platform or the physical casino. This will block your access for a specified period, giving you time to reassess your relationship with gaming.

Deposit Limits: Set limits on how much you deposit into your account in any 24-hour, 7-day, or 30-day period. You can adjust these limits at any time through our website or mobile app.

Time-Outs:

If you're concerned about your gaming habits, take a break with our Time-Out feature. This will suspend your access to the online platform for a specified period, allowing you to reassess your behavior and maintain control over your gaming experience.

Reality Checks:

We offer reality checks that notify you of how long you've been playing and your net results. These can be set up on your account dashboard or through our mobile app.

Account Histories:

View detailed records of your deposits, wagers, and losses to monitor your activity and identify potential issues.

Support Organizations: Access a range of support resources, including links to problem gaming support organizations dedicated to helping those struggling with addiction.

We also provide educational materials on responsible gaming, designed to help you make informed choices about your gaming habits. These include:

• Information on the risks associated with excessive gaming
• Guidance on setting limits and maintaining control over your play
• Resources for seeking support if you're concerned about your gaming behavior

Participating in Provincial Self-Exclusion Schemes

As a licensed casino operator, we participate directly in Ontario's provincial self-exclusion schemes. This means that you can exclude yourself from our online platform or the physical casino through a centralized system.

If you feel like your gaming habits are becoming problematic, please seek support. We're committed to providing a safe and responsible gaming environment at Fallsview Casino Resort.

Responsible Gaming in Ontario

In Ontario, we adhere to strict regulations designed to promote responsible gaming practices. Our online platform and physical casino comply with all applicable laws and guidelines set by the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario.

By participating in provincial self-exclusion schemes, setting deposit limits, using time-outs, and accessing support resources, you can enjoy a safer gaming experience at Fallsview Casino Resort. Remember to always prioritize responsible play and seek help if needed.